Ella Tivyakova

What I love most is the transparency and care that’s at the heart of McDonald Jones. Customers matter here, and that shows in everything we do. From the outstanding craftsmanship and the quality of our homes to the fantastic experience at every stage of the journey, customers can feel confident they are in the best hands.

I have 8 years of experience in the building industry, with a strong background in both sales and pre-construction. My experience in pre-construction allows me to anticipate challenges early, provide clear advice on site and cost considerations, and ensure a smooth transition from the sales stage through to the build. This integration gives customers peace of mind that their home journey is carefully managed from the very beginning.

My approach is built on trust and transparency. I believe in giving customers reliable information and taking the time to understand their unique needs. By presenting options and solutions early, I help customers prepare for every aspect of the process, including unexpected site costs. Building a home is one of the biggest commitments you will ever make, and I make sure customers feel supported, informed, and in control from start to finish.

My expertise is in design and planning to ensure every space in a home is functional and harmonious. I specialise in working with McDonald Jones’ existing designs and modifying them to suit each person's lifestyle, block orientation, and budget. This approach balances proven design principles with personalised touches to create homes that feel both practical and inspiring.

The biggest accomplishment for me is helping families achieve their dream homes and seeing the confidence they have throughout the process. Being trusted to guide people through such an important milestone in their lives is something I value greatly.

I make it easy for customers to understand and feel in control of their building journey. With my technical background in pre-construction, I can identify potential challenges early and provide solutions before they become issues. I work with people to adapt and personalise existing McDonald Jones floorplans to maximise their block, consider solar orientation, and deliver long-term value. Whether for families or investors, I ensure everyone feels confident in their design choices, selections, and the steps ahead in their project.

Costs vary depending on design, inclusions, land, and location. I provide a clear breakdown from the beginning so clients understand exactly what is included and can make informed decisions about upgrades and options within their budget.

On average, the journey from signing to moving in is around 9–12 months, subject to approvals, site conditions, and the design chosen. I set realistic expectations from the start and maintain consistent communication throughout the process.

Yes. At McDonald Jones Homes, flexibility is a key advantage. Customers can choose from a wide range of designs and tailor layouts, finishes, and inclusions to suit their lifestyle.