Very refreshing, non-pushy and easy-going
I'd like to inform the mangers and executive team of your company about exceptional service provided by one of your staff members.
We had recently purchased a home with your company and had been at Gregory Hills dealing with Paul Sidney. I wanted to inform you about his customer service. It was very refreshing, non-pushy and easy-going. From the explanation of construction to showing me (multiple) fixtures in the display homes and explaining them in laymen’s terms in a very patient manner. Paul endeavoured to build a genuine rapport with my partner and I that made us feel both more than comfortable in his presence.
Both Adam and I believe he is an asset to your company. Honestly I hope your company has some way to reward such excellent service as face to face service is the core of all businesses and demonstrates the backbone of your company.