Once again thank you for building a beautiful home
I just wanted to pass on my appreciation to McDonald Jones Homes for my perfect building experience with them. I cannot express my sincere gratitude for the expert advice and help throughout the process.
From my first contact with Andrew in the sales office, who was excellent in his knowledge and advice and made the start up process very streamlined and hassle free. I was then introduced to my first client liason officer Brett, who also was extremely helpful and had a vast knowledge of the entire process, he was very helpful during my time with him. Brett moved on to another position in the company and I was handed over to Dean who has been extremely helpful and went above and beyond his role for me. My land registration was extremely long and difficult as there were no official contacts for the developer but Dean was my saviour during this time and was always happy to attempt to contact various people to acquire any sort of information he could in regards to time frame for registration. He always kept me informed regularly on the progress and I would like to thank him (which I have on a number of occasions), but would like to commend him on his excellent customer service and extreme patience. He was always happy to take my call and that was very comforting. I was then handed over to Renee just prior to commencement of construction but was extremely happy with the contact I had with Renee.
All staff in the selection procedures process were invaluable when helping choose colour combinations, bricks and roofing etc. They made selection appointments seamless and once again they all had a vast knowledge of the process and interior and exterior trends. It made my decisions much easier and had suggestions which were great.
The building process was once again made extremely hassle free with very competent staff. I was then introduced to my site supervisor Stewart who was my next staff member who went above and beyond his duties, Stewart has such a high work ethic, he is extremely particular with all work undertaken in the house, he was extremely organised and always kept me updated on the process of the construction of my house. I would like to thank McDonald Jones homes for assigning Stewart to my house as I believe every care was taken into consideration by Stewart and the results of all of his hard work are reflected in my house which I have trouble finding anything to put down on my service and warranty form. I thank Stewart also for making my experience with McDonald Jones Homes and very positive one.
In closing I thank McDonald Jones Homes for my perfect building experience and have no problems telling everyone how fantastic my experience was. I have recommended a couple of my friends to build with McDonald Jones Homes and will keep telling anyone that needs to know how great the company is.
Once again thank you for building a beautiful home.